Serviceware SE is a Germany-based company, which provides software and solutions for service delivery organizations. The Company offers enterprise service platform for such sectors as Information Technology service management, customer service management, field service management, shared service management and financial management. The platform supports its customers in the optimization of service processes. The Company provides strategic service consulting, which includes the analysis of the business processes. It also presents infrastructure and managed services for digital service offering by developing, implementing and managing solutions for security, data and systems management based on the products. The Company also operates as a support center.