Reviews from actual traders
So far, not great. Cannot short Crypto and you log me out of Trading View every 30 minutes. Not what I signed up for.
Hi, vincentsimpson7136.
Thank you for your feedback. If you face any issues with the the connection to TV, please, send us an email at support@capital.com, we'll assist you from there in order to resolve them.
Best regards,
Capital.com team.
expensive overnight rate
Hi, Zapp2.
Thank you for your feedback. As our main focus is day trading, so if your trade remains open at the end of the day, we charge overnight fees for open positions. We are constantly comparing our fees to an average across the industry and make sure that they are as low as possible. If you have any other comments, please send them directly to us at feedback@capital.com.
Best regards,
Capital.com team.
Great service. Good and transparent conditions. Both, on-line and smartphone app delivers essential and detailed enough data. I found the smartphone app especially useful, as it provides basic views as well lots of indicators.
Hi, WojtekMich.
Thank you for your great review. We are happy to hear you enjoy using our app. Keep trading and all the best!
Best regards,
Capital.com team.
Smart trade!
Hi, Thank you for your great review. We are happy to hear you enjoy using our app. Keep trading and all the best!
smooth
Thank you for your great review. Pleasure to hear you are happy with our app!
non tradable symbols everywhere on tradingview, while the same stocks, eg. tesla, are tradeable on their website.
Hi, v-oo-v.
Thank you for taking your time to rates us. I'm sorry to hear about this. To look into this further for you, we would appreciate if you send us screenshots from our app and the details of your device (model and OS version) to feedback@capital.com and we'll see what can be done.
Regards,
Capital.com team.
very very responsible
i had experience by other brokers but capital is really different
Thank you for taking time to provide such a great review. Your opinion is very important to our team.
Good charting software, recommend it :)
We are pleased that you enjoyed using the app. If there is anything we can do for you, just let us know at support@capital.com! Have a wonderful day!
Better than RobinHood and other corporate shills - didn't restrict GME or other WSB stocks.
While the overall experience is great there are some hitches when it comes to processing payments and clarity of the entire process.
For example: instead of a small payout (300), the payout was rejected and three "return deposit (100)" payouts were done without any prior notification.
Same goes for the "Address confirmation", which doesn't list lease agreement, although the document itself is accepted.
I was also unable to find any notice that credit cards aren't accepted as deposit source (though that makes sense) - this and other information should be provided in my opinion.
would be 5 if the process was more clearly explained.
Hi, civilHeron77766.
Thank you for taking your time to rate us. We can give you a clear explanation of your issues in case you will provide us your ID or email that was used during the registration. Thanks in advance.
Best regards,
Capital.com team.
Keep in mind it's only CFD's, and they have a sizeable spread.
Thank you for your great review. Pleasure to hear you are happy with our app!
I've tried a few other brokers, this one is the best for me that I've found.
Thank you very much for your wonderful review. We appreciate you have chosen to trade with Capital.com.
One of the best brokers worldwide
Thank you for amazing feedback! It has really made our day!
There is a list with most volatile instruments - trade mostly them: just add rsi indocator and ishimoku
Thank you for taking time to provide such a great review, Piter22. Your opinion is very important to our team.
you have a terrible glitch going on when i adjust orders on the actual site , it starts a stream of notifications on the left that just dont go away until you log out of your site via trading on Trading view
Hi, tradesmile.
Thank you for your feedback. I'm sorry to hear about this. To look into this further for you, we would appreciate if you send us screenshots from our app and from the Trading View and the details of your device (model and OS version) to feedback@capital.com and we'll see what can be done.
Regards,
Capital.com team.
so far so good, no problems =)
Hi, mahunovairina198.
Thank you! If you enjoy using the app, please rate us 5 stars. It would encourage us to continue improving our product.
Best regards,
Capital.com team.
pros: many list of instruments, no slippages. cons: low customization of the platform
Hi, Reddir.
Thanks for your support all along. We will keep working on providing an excellent user experience.
All the best,
Capital.com team.
why it keeps connecting periodicaly ?
Hi, My_Forex_Wave.
Thank you for your feedback. If you still face such an issue, please contact us at support@capital.com, so we would be able to assist you in this technical issue. Looking forward hearing from you soon.
Best regards,
Capital.com team.
very good platform
Hi, Boruka.
Thank you for taking your time to rate us. We are pleased that you enjoyed using the app. If there is anything we can do for you, just let us know at support@capital.com! Have a wonderful day!
Best regards,
Capital.com team.