Reviews from actual traders
Amazing broker
Hi,
We appreciate your positive rating of our platform.
Your feedback fuels our commitment to excellence.
Warm regards,
the Capital.com team
Excellent
Hey,
We're glad to hear that you had a positive experience with our platform.
Your feedback motivates us to continually improve.
Best wishes,
the Capital.com team
Good
Hi there!
We are grateful for your review.
We would like to know more about your interaction with us and the factors that led you to give us a 4-star rating.
Please send us an email at feedback@capital.com if you have any problems or ideas for how we can do better.
We anticipate speaking with you.
With regards,
Capital.com
didn’t work at the beginning
Hello!
Thank you for leaving us a review.
We would like to understand better your experience with us and what made you leave us a 3-star review.
Please, if you have experienced any issues or have suggestions that can help us improve, share them with us at feedback@capital.com.
We look forward to hearing from you.
Regards,
the Capital.com team
Average starting capital, nice because I can adjust my demo account
Hello!
We want to express our appreciation for your review. Your feedback fuels our commitment to excellence.
Warm regards,
The Capital.com Team
great broker, very fast withdrawal and deposits and great support team, would like to thank them for their excellence keep up the good work !
Hello!
Thank you for sharing your review with us. Your insights are invaluable in helping us enhance our services further.
Best regards,
The Capital.com Team
The only one who is allowed in my country. Support chat could be a bit faster. 9/10
Hello!
Apologies if your inquiry was not addressed on time.
We extend our sincere gratitude for your review. Your feedback is instrumental in guiding our ongoing efforts for improvement.
Best regards,
The Capital.com Team
Good
Hello!
We deeply appreciate your review. Your feedback is vital to us and reinforces our commitment to delivering exceptional service.
Warm regards,
The Capital.com Team
One of the best brokeur in the market
Hello!
We wanted to express our sincere gratitude for your review. Your feedback is invaluable to us, and it motivates us to keep striving for excellence.
Thank you for your support.
Best regards,
The Capital.com Team
Reliable trusted broker.
Could improve with the data feed reflected on the charts.
Hello,
Thank you for your review.
At Capital.com, we highly value the feedback of our traders.
We kindly request additional details regarding the specific data or aspects you believe should be improved. Please share your insights with us at feedback@capital.com.
We eagerly await your response.
Best regards,
The Capital.com Team
Not up to the level
Hello,
Thank you for rating our platform.
We would like to understand more about your experience with us and what you believe could be improved. Please contact us at helpdesk@capital.com with more information on what prompted you to leave this comment and rating.
We value our traders' feedback and strive to continuously improve our services.
Looking forward to hearing from you.
Regards,
The Capital.com team.
I think they are very good brokers that always manage client funds
Hi there,
Thank you for taking the time to share your positive review. Your feedback is invaluable to us.
Regards,
the Capital..com team
Best trading platform and broker
Hi there,
Your feedback means a lot to us. Thanks for taking the time to leave a review.
Regards,
the Capital..com team
I am alright with them...its easy trading
Hi there,
We appreciate your kind words and feedback. It helps us improve our services.
Regards,
the Capital..com team
can't open an account in the UK
Hello!
Thank you for taking the time to rate our platform.
We made the strategic decision to temporarily pause new client onboarding in the UK. This is to ensure we continue to deliver an uncompromised level of service to our existing clients in the UK as we experience rapid and unprecedented growth in new and emerging markets.
This temporary pause will allow us to ensure all our systems, controls, products, and services meet the stringent standards demanded by our valued clients, management, shareholders, and regulators. This is a proactive measure that aligns with our long-term vision of delivering sustainable growth and operational excellence.
We expect to start onboarding new clients again in the UK in due course and will be happy to take you onboard.
Thank you for your understanding.
Great TV integration
Hey there,
We're truly grateful for your positive feedback!
Your support is greatly appreciated.
Regards,
the Capital.com team.
rubbish
Hello Shaniel,
Thank you for taking the time to rate our platform.
We would like to know more about your experience with us, specifically what prompted you to leave this comment and rating.
Please contact us at helpdesk@capital.com, and we will be happy to assist you.
Looking forward to your reply.
Regards,
the Capital.com team
Good and easy, but the difference margin between buy and sell is annoying.
Hello Ahmed,
Thank you for taking the time to rate our platform.
The difference you're monitoring on our platform is the BID and ASK price.
The bid price refers to the highest price a buyer will pay for a security, while the ask price refers to the lowest price a seller will accept for a security. The difference between these two prices is known as the spread.
When you open a long/BUY position, it is executed on the ASK and closed on the BID. The opposite is true for sell positions.
Displaying both prices makes us transparent and provides our traders with more precise information.
If you have any additional questions or suggestions, we'll be happy to assist you at feedback@capital.com.
Regards,
the Capital.com team