Genpact Ltd. engages in the business process management, outsourcing, shared services and information outsourcing. The company operates through the following segments: Banking, Capital Markets and Insurance (BCMI), Consumer Goods, Retail, Life Sciences, and Healthcare (CGRLH) and High Tech, Manufacturing, and Services (HMS). The BCMI segment provides application processing, collections and customer services, equipment and auto loan servicing, mortgage origination and servicing, risk management and compliance services, reporting and monitoring services, wealth management operations support, end-to-end information technology services, application development and maintenance, managed services, financial crimes support, and consulting. The CGRLH segment offers supply chain management, pricing and trade promotion management, order management, digital commerce, customer experience, and risk management. The HMS segment involves industry-specific solutions for the Industrial Internet of Things (IIoT), user experience, order and supply chain management, data engineering, digital content management, and risk management. The company was founded in 1997 by Pramod Bhasin and is headquartered in Hamilton, Bermuda.
