Liq Participacoes SA, formerly Contax Participacoes SA, is a Brazil-based company involved in the contact center in Business Process Outsourcing (BPO) business. The Company offers various solutions for customer relationship management (CRM). The Company's segments are Contact Center & BPO, Information & Technology, and trade marketing. The Contact Center & BPO segment includes customer relationship, relationship through social media, collection and life cycle management. The Information & Technology segment includes software manufacturing, management of the information technology (IT) and Communications (IT&C) environment, partnerships in solution resale/integrator, and integration and resale of IT&C solutions and CRM. The Trade Marketing segment includes on-site, training, promotional and incentive marketing, and sales. The Company operates in the relationship chain through remote and on-site solutions. It operates in Brazil, Chile and the United States.