Reviews from actual traders
Hi, thank you for your review. Pleasure to hear you are happy with our platform!
Best regards, Capital.com.
Good
Hi, thanks for rating us with 5 stars.
Wish you all the best while trading with us.
Kind regards, Capital.com.
Hi, thank you for your feedback! If there is anything we can improve on our platform to earn your 5-star rating, please email us at feedback@capital.com.
All the best, Capital.com.
Hello, thank you for your kind words and taking the time to leave an excellent rating.
All the best, Capital.com team.
Overnight fees for non leveraged positions, stay away from this broker
Hello, we are grateful for your feedback and are sorry to see that you are disappointed with our fees.
We understand your frustration regarding the recent change and its impact on your trading. Please note that until now, we have not charged overnight fees for unleveraged positions on shares and crypto, and I can see why losing this benefit is disappointing.
However, over the past year, the interest rates we pay for hedging client positions overnight have significantly increased, making it no longer feasible for us to offer these reduced rates. This change aligns us with the broader industry standard.
If you have further questions or concerns, please feel free to reach out via feedback@capital.com.
Best regards.
Very good
Hi, thank you for giving us a 5-star rating. We wish you all the best with your trading endeavors.
All the best, Capital.com team.
All good
Hello, thank you for your high rating. Pleasure to hear you are happy with our platform!
All the best, Capital.com.
Great but leverage don't work on demo account. Am probably not doing something right, right?
Hello, thank you for bringing this issue to our attention. We apologize for any inconvenience you may have experienced.
As the problem may have various sources, please forward your inquiry to support@capital.com so that our team can investigate the matter on your account.
Kind regards.
Good app. Started to use and the best app for trading so far
Hi, we are really grateful to hear that you enjoy trading with us! Thanks for leaving us 5 stars and we wish you all the best in your trading journey.
Best regards, Capital.com Team.
Keep logging me after 5 min
Hello, thank you for reaching out regarding this matter.
We're sorry to hear that you've encountered such an issue, and we're eager to assist you. Kindly get in touch with us via support@capital.com so that our team can thoroughly investigate the matter.
In the meantime, please ensure that the 'keep me logged in' button is enabled and also check for any updates for your operating system/browser, updating them if necessary.
Kind regards.
Really good spreads!
Hi, thank you for your review! Our team strives to offer competitive spreads to our clients, and we are pleased to see that you are content with our offering.
All the best, Capital.com team.
high fees
Hi, thank you for sharing your feedback with us. It's important for us to hear our clients' opinions and suggestions.
We are sorry to hear that you find the fees high. Please keep in mind that Capital.com aims to maintain competitive and transparent charges in order to provide the best value for our clients.
You can become more familiar with our fee policy here: https://capital.com/charges-and-fees
Kind regards
Lovely
Hi, thanks for rating us with 5 stars - we truly hope that you will reach new heights with us.
Best regards, Capital.com team.
Great and transparent app.
Hi, thanks for your praise, we truly appreciate that you enjoy trading with us!
Kind regards, Capital.com Team.
Smooth and well designed user-friendly interface. Decent leverages and chart analysis tools.
Hi, thanks for your kind words! We are doing our best to improve the platform and we are happy to hear you enjoy trading with us.
For more information you could use the following link: https://capital.com/learn-to-trade
All the best, Capital.com Team
The best
Hi, thanks for your high rate!
We are grateful that you've chosen trading with us and will continue to reach new heights together.
All the best, Capital.com Team.
Charts are a bit inaccurate
Hi Lewin, we are sorry to hear that our charts didn't live up to your expectations.
We would like to dive into the problem - could you please email us to support@capital.com so that we could swiftly assist you?
Kind regards
Amazing just amazing
Hello, thank you for your review. We are grateful you've chosen to trade with us.
All the best, Capital.com team.