Capital.com

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4.37
1495 RatingsGreat
15484
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Genuine reviews from actual clients

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Bad
I'm happy that I didn't give them my money. I'm sure i made the right decision. I trade from 2008 with loses and winners. I had many accounts on forex brokers. All this brokers, serios brokers, regulated brokers, have good or very good customer support. Why? because the dont want bad reputation. They win money if people trust them. If not, they go bankrupt. It's about trust. That why i say this company it not trustworthy. If you don't care about your customer questions, how to trust you and to give you my money? If you don't answer to my emails, how can I trust you? I have try it with no luck to find out if I can trade crypto on tradingview on their account. No answer. I close my account few months ago when I see how bad the trading platform they have. Now, I was thinking I can trade from here, from tradingview, sone of the greatest platform, but it s impossible. So bad. Take care about this company. They are not in the business of trading, they are in different kind of business. On there platform I don't seethe minimum requirements for money management like trailing stops. I don t say to compare this platform with Bloomberg Terminal or Tradestation but at least give the client the option to trade on tradingview, if you are listed like a top broker here. This broker it's made for beginners, people who have no experience, who will lose all the money cos they don't know how to trade and what kind of tools they need to win, they are happy to be in the market.
Hello, T_Bones. Thank you for your splendid feedback. We're sorry that your experience with us hasn't met your expectations. Could you, please, specify where didn't your receive any answer? We value our clients and would like to make things right. Please, email me at feedback@capital.com and I will try to investigate your case. We are planning to add trailing stop loss in nearest release. Our development team is currently working on that. Looking forward to hearing from you soon. Best regards, Capital.com team.
Excellent
its awesome but make minimum deposite less
Hello, siddharthsid1512. Thank you for your review. We are pleased that you enjoyed using the app. We would appreciate it if you could send us an email at feedback@capital.com with the level of deposits that you would love to see in our platform. Have a wonderful day! Best regards, Capital.com team.
Great
Doesnt stay logged into tradingview
Hello, Tebs. Thank you for taking time to leave a review. We would appreciate it if you could send us a quick email at feedback@capital.com with more details of your issue: details of your device (model and OS version),date and time of it, browser used. Looking forward to hearing from you soon. Best regards, Capital.com team.
Excellent
I'm enjoying demo trading using this broker and I'm waiting for verification but i need to know can i be able to withdraw funds into an account that's in My friend's name not mine because i lost my bank card and decided to temporarily close thr account until my card is replaced, But love the platform
Hello, tfrsuperfx. Thank you for your feedback. We're pleased to hear that you like using our platform. Unfortunately, it's not possible to use an account of another person, the same as to use the 3-party's card. In case you have questions, do not hesitate to contact me at feedback@capital.com. Have a nice day! Best regards, Capital.com team.
Average
i got problems alway disconnect with tradingview when i use google chrome
Hello, PhannakonePhanyoulath. Thank you for your feedback. We're sorry to hear that you've experienced such an issue. Our development team knows about this and works on the improvement. For now I can suggest you using another browser - Mozilla Firefox. In case the issue is still the same, email us at feedback@capital.com. Looking forward to hearing from you soon. Regards, Capital.com team.
Excellent
good!
Hi, importantCraft11192. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Best regards, Capital.com team.
Average
very good but still waiting for OKB/USD etc.
Hello, MVienna_Trading. Thank you for your review. I've forwarded your suggestion to our management and development teams for their further consideration. In case you enjoy using our platform, rate us higher. Have a nice day! Regards, Capital.com team.
Great
great
Hello, GauravTaank. Thank you! If you enjoy using the app, please rate us 5 stars. It would encourage us to continue improving our product. All the best, Capital.com team.
Excellent
no unneccessary charges, and fast withdarwals, cool broker
Thank you for your great review. Pleasure to hear you are happy with our platform!
Excellent
simple trading environment
Thank you for taking time to provide such a great review. Your opinion is very important to our team.
Excellent
fantastics
Thank you very much. Keep using our app :) All the best, Capital.com team.
Great
Good leverage
Hello, jaht876. Thank you for your review. We would love to receive a 5* rating from you. If you have any suggestions on how we could improve and enhance your user experience, please don't hesitate to share them with us by sending a quick email to feedback@capital.com. Kind regards, Capital.com team.
Excellent
Great
Thank you very much. Keep using our platform :)
Great
great app but we need option on closing profit and loss in bits [ by buying losses and profit]
Hello, brightaustine24455. Thank you for your positive feedback. We appreciate the time you took to review our app. We would consider your ideas for any further updates on our platform. We would much appreciate it if you could send us a quick email at feedback@capital.com with more detailed explanation of the option that you would like to have on our platform. Looking forward to hearing from you soon. Best regards, Capital.com team.
Great
Small criptocurency support
Hello, joskomacher. Thank you for your review. We are sorry to hear that the level of service was not up to your standard. We value your experience and would like to make things right. Please contact us via email feedback@capital.com and we'll look into best possible solutions. Best regards, Capital.com team.
Great
652 / 5000 Appreciate the quick response and interest in what might be changed. Please compare taxes with Etoro. There are no taxes at all for people who are not on leverage. The social platform, when you buy can be changed between shares and amount, select leverage or not, directly when buying (no need to change settings, from a single view). Fees are calculated automatically and shared transparently when leverage is selected ($ 0.36 / night and $ 1.07 the entire weekend for $ 1000 at 2: 1). Easier to use. Your platform tends to be more for experts Just my thoughts. 4 * from me now!
Hello, ArpiT81. Thank you for updating our star rates and your suggestions. I will forward them to our management and development teams for their further consideration. In case you questions or comments, please, do not hesitate to contact me at feedback@capital.com. Have a nice day! Best regards, Capital.com team.
Excellent
one of the best brokers out there
Hi, Gillist. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Best regards, Capital.com team.
Excellent
many varieties to trade, good broker
Thank you very much. Keep using our platform :)
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